Privacy and Security Policy
Our sentries are ever watchful...
proud of our track record.
Since we began in 1995 the privacy and
security of our client's information has never
privacy is very important to us.
In fact our
Privacy Act is one of the strictest in the world.
from our clients only the most basic information to assist us in answering
their request for our products and services.
personal information only for billing, shipping, and customs purposes;
- do not sell or give client details to any other
business, nor any other entity;
- do not use unsolicited telemarketing techniques to gain further sales;
- do not
collect sensitive information in areas such as religious, political,
ethnic, and sexual orientation, nor medical status.
All our clients can rest assured
that it is not only our desire to keep your information confidential,
it is the law.
In accordance with
the Privacy Act and good business practices, we enacted a number of
procedures to insure the security of your personal and credit information.
credit or debit cardholder data is data is deleted after the
transaction is processed;
personal data when stored
electronically on a computer system and any e-mail correspondence is
protected by both a physical firewall (security barrier) and a software
- when in hard copy form it is stored in a locked area and only designated
people have access;
- when in hard copy form such as order forms, and invoices when being
disposed of, are shredded;
- is protected by restricting access to the FAX machine which receives
orders - only those individuals processing billing/paperwork will see
- received by email, mail and telephone is only accessed by people designated
to process this information; and
data is in our office, which is physically in a different building from
our warehouse/shipping facility.
If you have any questions about the above please do not hesitate to ask.
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